Shipping and Payment methods

Shipping conditions

Your order will be processed and handed over to the shipping service provider on the same working day. Shipping usually takes 1-3 working days. (Working days are all weekdays from Monday to Saturday. Holidays are not considered working days.) Your order is always insured.

If you pay in advance, the delivery period starts one working day after the payment for your order has been received in full. For all other payment methods, the delivery period starts on the first working day after the conclusion of the contract.

  • We ship your order free of charge within Germany if the order value is € 50.00 or more.
  • Shipping costs within Germany are € 5.90.
  • Shipping to Luxembourg and Austria (EU) are € 15.00.

If you have not received your order within three days after the start of the delivery period and do not have a DHL tracking number, please contact us immediately at:

E-Mail: info@desolive.de/eng
Phone: +49 5337 9479007


Encrypted payment transactions on this website

Payment transactions using common means of payment (Visa / Mastercard, Paypal, Instant Bank Transfer) are made exclusively via an encrypted SSL connection. To double check, please have a look at the address line of your browser. When using an encrypted connection, it changes from "http: //" to "https: //" and a lock symbol in your browser line appears.

Using encrypted communication, the payment data you transmit to us cannot be read by third parties.

Payment by Paypal (Paypal Plus)

When paying with PayPal, you will be automatically forwarded to the PayPal payment dialog. For this method of payment you need a PayPal customer account. Please have your login details ready. You can also conveniently pay with your Visa, MasterCard or American Express credit card via PayPal. With this payment method, there will be no additional costs on our part or by the payment service provider, with the exception of exchange rate fees for other currencies in EUR.

Payment by direct debit (Paypal Plus)

After completing your order, you will automatically be forwarded to an external transaction page of the payment service provider PayPal in encrypted form. There you can simply enter your bank details. This payment method does not require you having your own PayPal account. The payment is simply collected by PayPal. With this payment method, there will be no additional costs on our part or by the payment service provider, with the exception of exchange rate fees for other currencies in EUR. (Conditions for payments WITHOUT a PayPal account)

Payment by credit card (Paypal Plus)

When paying with a Visa, MasterCard or American Express credit card, you will automatically be forwarded in encrypted form to the transaction page (external payment page). You do not need a PayPal customer account for this payment method. Your credit card will be billed by PayPal. With this payment method, you will not incur any further costs, there will be no additional costs on our part or by the payment service provider. (Conditions for payments WITHOUT a PayPal account)