Data Protection Notice

1. Data protection at a glance

General Information

The following notes provide a simple overview of what happens to your personal information when you visit this website. Personal data is all data with which you can be personally identified. Detailed information on data protection can be found in our privacy policy listed under this text.

Data collection on this website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Contact details can be found in the legal notice on this website.

How do we collect your data?
Your data is collected on the one hand by you informing us of it. For example, this might be data that you enter in a contact form.
On the other hand, data is also collected automatically when you visit the website through our IT systems. This is mainly technical data (e.g. internet browser, operating system or time of page view) which is collected automatically as soon as you enter this website

What do we use your data for?
Some of the data is collected to ensure a flawless provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the rectification or deletion of this data. For further information about data protection you can contact us at any time at the address given in the legal notice on this website. In addition, you have the right to lodge a complaint with the responsible supervisory authority.
Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. Details can be found in our privacy policy under "Right to restrict processing of data.”

Analysis Tools and Third-Party Tools
When you visit this website, your browsing behaviour can be statistically evaluated. This is mainly done with cookies and with so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you.
You may oppose this analysis or prevent it by not using certain tools. Detailed information about these tools and your opposition options can be found in the following privacy policy.

2. Hosting und Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host's servers. These may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated through a website.

The host is used for the purpose of fulfilling a contract with potential and existing customers (Art. 6 sec. 1 b GDPR) and in the interest of a secure, speedy and efficient provision of our online offer by a professional provider (Art. 6 sec. 1 f GDPR).
Our host will process your data only to the extent to which it is necessary to fulfil its performance obligations and to follow our instructions with respect to this data.

Conclusion of a contract for order processing
In order to ensure data protection-compliant processing, we have concluded a contract for order processing with our host.

3. General notes and mandatory information

Data protection

The operators of this site take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this data protection declaration.
When this website is used, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data is collected and what it is used for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating via e-mail) may have security gaps. Complete protection of data against access by third parties is therefore not possible.

Reference to the responsible authority

The responsible authority for data processing on this website is:
DéLo Handelskontor GmbH
Louisa Hentschel
Lindenplatz 6
38312 Bornum
Telephone: +49 5337 9479008
E-mail: info@desolive.de

The responsible authority is the natural or legal person who decides, alone or with others, on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.)

Withdrawal of consent to data processing

Many data processing operations are only possible with express consent. You can revoke your consent at any time. An informal communication by e-mail to us is enough. The legality of data processing carried out until consent is revoked remains unaffected by the revocation.

Right of objection to data collection in special cases as well as objection to direct marketing (Art. 21 GDPR)

You have the right to object to the use of personal data on grounds which result from your personal situation if data processing is based on Art. 6 sec.1 e or f GDPR, this also applies to profiling based on these regulations. The respective statutory sources on which processing is based can be found in this data protection declaration. If you take objective action we will not use your personal data unless we can prove that there are compelling reasons to protect your interests rights or freedoms or the processing serves the determination of rights or claims.(according to Art. 21 sec. 1 GDPR).
If your personal data is used for direct marketing by the company, you have the right to oppose its use at any time (according to Art. 21 sec 2 GDPR). This also applies to profiling if used in connection with direct advertising. If you are against it your personal data will not be used for direct marketing (according to Art. 21 sec. 2 GDPR).

Right of appeal to the competent supervisory authority

In the event of infringements of the GDPR, the persons concerned shall have the right to lodge a complaint with a supervisory authority, in the Member State of their habitual residence, place of work or the place of alleged infringement. The right of appeal shall be without prejudice to other administrative or judicial remedies.

Right to Data Transfer

You have the right to have data, that we have processed automatically, based on your consent or in compliance with a contract, transferred either to yourself or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another party, this will only be done if it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as a site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address bar of the browser changes from "http://" to "https://" and by the lock icon in your browser line.
If SSL or TLS encryption is enabled, the data you submit to us cannot be read by third parties.

Encrypted payment transactions on this website

If, after the conclusion of a payment contract, there is an obligation to provide us with your payment data (e.g. account number in case of direct debit authorisation), this data must be provided before payment can be processed.
Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection because the address bar of the browser changes from "http://" to "https://" and by the lock icon in your browser line.
With encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Information, Deletion and Correction

Within the frame of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of data processing and, if applicable, a right to rectification or deletion. of this data. If you have further queries regarding personal data, you can contact us at any time at the address given in the legal notice.

Right to Restrict Processing

You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time at the address given in the legal notice. The right to restrict processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the examination, you have the right to request the restriction of the processing of your personal data.
  • If your personal data is no longer needed by us, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
  • If you have filed an objection under Article 21(1) GDPR, a balance must be made between your and our interests. If it is not clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.
  • If you have restricted the processing of your personal data, such data may only be used with your consent or for the assertion, exercise or defence of legal claims, for the protection of the rights of another natural or legal person or for reasons of important public interest in the European Union or of a Member State.

Objection to promotional emails

The use of contact data, published within the scope of the legal notice obligation, for sending unsolicited advertising and information materials is hereby objected to. The operators of this website reserve the right to take legal action in the event of unsolicited sending of advertising information, e.g. by spam e-mails.

4. Data collection on this website

Cookies

Our website uses so-called "cookies". Cookies are small text files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or an automatic action is taken by your web browser.
In some cases, third-party cookies may also be stored on your device when you enter our site (third-party cookies). These allow us or you to use certain third-party services (e.g. cookies for processing payment services).
Cookies have different functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. shopping cart function or display of videos). Other cookies are used to evaluate user behaviour or to display advertisements.
Cookies required to carry out the electronic communication process or to provide certain functions that are required (e.g. shopping cart function) are used based on Art 6. sec.1 f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art 6 sec.1 a GDPR and consent can be revoked at any time.
You can set your browser to inform you about the setting of cookies and to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies in certain cases or in general, and to automatically delete the cookies when you close the browser. If cookies, are disabled the functionality of this website may be limited.
Insofar as cookies are used by third-party companies or for analysis purposes, you will be informed separately within the scope of this data protection declaration and, if necessary, your consent will be requested.

Cookie consent with Borlabs Cookie

Our website uses Borlabs Cookie's Cookie Consent technology to obtain your consent to the storage of certain cookies on your browser and to document them in compliance with data protection. The supplier of this technology is Borlabs – Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg (hereafter referred to as Borlabs).
When you enter our website, a Borlabs cookie is stored on your browser, where the consent you give, or the revocation of this consent is stored. This data will not be passed on to the provider of Borlabs Cookie.
The collected data will be stored until you request deletion, or the Borlabs-Cookie is deleted, or the purpose of data storage is no longer applicable. Mandatory statutory retention periods remain unaffected. Details on data processing by Borlabs Cookie can be found under https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/
Borlabs cookie consent technology is used to obtain statutory consent for the use of cookies. The legal basis for this is Article 6(1) sec.1 c GDPR.

Server-Log-Files

The provider of these web pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing machine
  • Time of server request
  • IP address

This data is not merged with other data sources. The collection of this data is carried out based on Article 6(1) f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website and for this purpose, the server log files must be recorded.

Contact form

If you send us enquiries via the contact form, your details from the request form, including the contact details you provide there, will be stored with us for the purpose of processing the request and in case of follow-up questions. This data is not shared without your consent.
If your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures, the processing of this data is carried out based on Article 6(1). b GDPR. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 sec. 1. f GDPR) or on your consent (Art. 6 sec 1 a GDPR) if this has been requested.
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for the data storage is no longer applicable (e.g. after your request has been processed). Mandatory legal provisions, especially retention periods, remain unaffected.

Request by E-mail, Telephone or Fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) for the purpose of processing your request, will be stored and processed by us. This data is not shared without your consent.
The processing of this data is carried out based on Article 6(1). b GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 sec. 1 a GDPR) and/or on our legitimate interests (Art. 6 sec. 1 f GDPR), as we have a legitimate interest in the effective handling of the requests addressed to us.
The data sent by you to us by contact enquiries shall remain with us until deletion is requested, your consent to storage is revoked or the purpose for data storage is no longer applicable (e.g. after your request has been processed). Mandatory legal provisions and statutory retention periods remain unaffected.

Registration on this Website

You can register on this website to use additional features on the site. We will only use the data entered for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full otherwise, we will refuse registration.
In order to inform you of important changes, such as the scope of the offer or of technically necessary changes, we use the e-mail address provided at the time of registration.
The processing of the data entered during registration takes place for the purpose of implementing the user relationship established by the registration and, if necessary, for the initiation of further contracts (Art. 6 sec. 1. b GDPR).
The data collected during registration will be stored by us for as long as you are registered on this website and will then be deleted. Legal retention periods remain unaffected.

5. Analysis tools and advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
The storage of Google Analytics cookies and the use of this analysis tool are based on Art.6 sec 1. f GDPR. The website operator has a legitimate interest in the analysis of user behaviour in order to optimise both its website offer and its advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively based on Art.6 sec.1. a GDPR and consent can be revoked at any time.

IP Anonymization

We have activated the IP anonymization feature on this website. This will shorten your IP address from Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of the website, compile reports website activity and other services relating to website activity and internet usage on behalf of the operator of this website. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data from Google.

Browser Plugin

You can prevent the storage of cookies by setting your browser software accordingly however we would like to point out that you may then not be able to use all functions of this website to the full extent. You can also prevent the collection of data generated by the cookies (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug in at the following link. https://tools.google.com/dlpage/gaoptout?hl=de

Opposition to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set to prevent the collection of your data on future visits to this website: disable Google analytics. For more information on how Google handles user data please refer to Google’s private policy. https://support.google.com/analytics/answer/6004245?hl=de

Order processing

We have concluded a contract with Google for order processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographics at Google Analytics

This website uses the "demographic characteristics" feature of Google Analytics. This allows reports to be generated that contain statements about the age, gender, and interests of page visitors. This data comes from interest-based advertising from Google as well as from visitor data from third parties. This data cannot be associated with a specific person. You can deactivate this function at any time via the settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item "Opposition to data collection".

Storage duration

User and advertising data stored by Google which is linked to cookies for user detection (e.g. user ID) or advertising ID (e.g. double-click-cookies, android-advertising-ID) will be deleted or anonymised after 14 months. For further details please go to the following link: https://support.google.com/analytics/answer/7667196?hl=de

6. Newsletter

Newsletter Data

If you wish to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data is not collected or only on a voluntary basis. We use this data exclusively for the sending of requested information and do not pass it on to third parties.
The data entered in the newsletter registration form will be processed exclusively based on your consent (Art. 6 sec. 1 a GDPR). You can revoke your consent to the storage of data and the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of data processing operations that have already taken place remains unaffected by the revocation.
The data provided by you for the purpose of receiving the newsletter from us will be stored by us or the newsletter service provider until you have been deleted from the newsletter distribution list after the newsletter has been unsubscribed. Data that has been stored by us for other purposes remains unaffected.
After you have been excluded from the newsletter distribution list, your e-mail address may be blacklisted by us or the newsletter service provider in order to prevent future mailings. The data from the blacklist will be used only for this purpose and will not be merged with other data. This serves both your interest and our interest in compliance with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 sec. 1 f GDPR). Blacklist storage is not limited in time. You may object to storage if your interests outweigh our legitimate interests.

MailChimp

This website uses the services of MailChimp for sending newsletters. The provider is the Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
MailChimp is a service that can be used, among other things, to organise and analyse the sending of newsletters. If you enter data for newsletter purposes (e.g. e-mail address), it will be stored on MailChimp's servers in the United States.
MailChimp is certified according to the "EU-US Privacy Shield". The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European data protection standards in the US.
With the help of MailChimp we can analyse our newsletter campaigns. When you open an e-mail sent with MailChimp, a file (so-called web-beacon) contained in the e-mail connects to MailChimp's servers in the United States. This allows them to determine whether a newsletter message has been opened and which links have been clicked if necessary. It also collects technical information (e.g. time of retrieval, IP address, browser type, and operating system). This information cannot be assigned to the respective newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of recipients.
If you object to analysis by MailChimp, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in each newsletter message. You can also unsubscribe from the newsletter directly on the website.
Data is processed on the basis of your consent (Art. 6 sec. 1. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
The data provided by you for the purpose of receiving the newsletter from us will be stored by us or the newsletter service provider until you have been deleted from the newsletter distribution list after the newsletter has been unsubscribed. Data that has been stored by us for other purposes remains unaffected.
After you have been excluded from the newsletter distribution list, your e-mail address may be blacklisted by us or the newsletter service provider in order to prevent future mailings. The data from the blacklist will be used only for this purpose and will not be merged with other data. This serves both your interest and our interest in compliance with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 sec. 1 f GDPR). Blacklist storage is not limited in time. You may object to storage if your interests outweigh our legitimate interests.
For further details please refer to the data protection declaration of MailChimp under: https://mailchimp.com/legal/terms/

Completion of a data processing agreement

We have entered into a so-called "Data Processing Agreement" with MailChimp in which MailChimp is obliged to protect our customers' data and not to pass it on to third parties.

7. Plugins und Tools

YouTube with enhanced privacy

This website includes videos from YouTube. The operator of the sites is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in advanced privacy mode. According to YouTube, this mode prevents YouTube from storing information about visitors to this website before they watch the video. On the other hand, the extended data protection mode does not necessarily exclude the transfer of data to YouTube partners. This allows YouTube to connect to the Google DoubleClick network, regardless of whether you are watching a video.
Once you start a YouTube video on this website, a connection to the YouTube server is established. The YouTube server will be informed which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

In addition, YouTube can store various cookies on your device after starting a video. With the help of these cookies, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve usability and prevent fraud. The cookies remain on your device until you delete the.

If necessary, after starting a YouTube video, further data processing operations may be triggered over which we have no influence.
The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the provisions of Article 6(1) f GDPR. If corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively based on Art.6.1 a GDPR and consent can be revoked at any time.

Further information about private policy at YouTube can be found in their data protection declaration under: https://policies.google.com/privacy?hl=de

8. E Commerce and payment providers

Processing of data (customer and contract data)

We collect, process and use personal data only when it is necessary for the establishment, the content or change of a legal relationship (stock data). This is done based on Article 6(1) b GDPR, which allows the processing of data for the fulfilment of a contract or pre-contractual measures. We only collect, process and use personal data about the use of this website (use data) when it is necessary to enable the user to use the service or to charge the user for the use of the service.
The customer data collected will be deleted after the conclusion of the order or termination of the business relationship. Legal retention periods remain unaffected.

Data transfer on conclusion of contract for online shops, retailers and dispatch of goods

We only transmit personal data to third parties if this is necessary in the context of contract processing, for example to the companies entrusted with the delivery of the goods or to the credit institution entrusted with payment processing. Further transmission of data does not take place or only if you have expressly consented to the transfer. Your data will not be passed on to third parties without express consent, for example for advertising.
The basis for data processing is Article 6(1) b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

PayPal

On this website we offer, among other things, payment via PayPal. The provider of this payment service is PayPal (Europe) S.A.R.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereafter referred to as "PayPal").
If you select the payment via PayPal, the payment data you enter will be transmitted to PayPal.
The transfer of your data to PayPal is based on Art.6 sec 1. a GDPR (consent) and Art.6 sec 1 b GDPR (processing for the performance of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of data processing operations in the past.